FAQs

Our sunglasses are crafted using the highest quality materials such as titanium, premium acetate, and advanced lens technology. Each model is also produced in Japan in limited editions to ensure exclusivity.

All our sunglasses feature high-end lenses that provide 100% protection against UVA and UVB rays. These lenses are made by the German company Zeiss.

We offer a detailed sizing guide on each product page. You can also contact us for personalised assistance in choosing the ideal model based on your face shape.

We recommend cleaning them with a microfiber cloth and storing them in their case when not in use. Avoid exposing them to extreme temperatures or placing them face down.

Yes, we ship worldwide using trusted courier services. Delivery times vary depending on location, and you can track your order at any time.

Domestic shipments take between 2 and 5 business days, while international deliveries may take between 5 and 10 business days, depending on the destination.

Yes, all our sunglasses come with a warranty as provided by current regulations, covering manufacturing defects. This does not include damage due to misuse or normal wear and tear.

Yes, we accept returns and exchanges within 14 calendar days of delivery (for Europe), as long as the sunglasses are in perfect condition and in their original packaging. Please see our returns policy for more details.

You can reach us via email at customercare@valtoria.com, through our social media channels, or on WhatsApp at +33 (0) 680329060. We are available Monday to Friday from 9:00 to 18:00.