Privacy Policy
Last version: 09/04/2025In accordance with current regulations regarding the protection of personal data, we inform you that the personal data provided by the user will be processed in accordance with the following:
- Data Controller: VALTORIA SARL (“VALTORIA”)
- Registered Address: 4 Avenue des Citronniers, 98000 Monaco (Principality of Monaco)
- Tax ID No.: S.A.R.L. No 25S09979
- Email: costumercare@valtoria.com
Purposes of the processing, legal basis, and retention period
Personal data will be processed for the following purposes, depending on the reason for which the user has provided them:
|
Purpose |
Legal Basis |
Retention Period |
|---|---|---|
|
Requests: To manage information requests. Newsletters: To send electronic communications about VALTORIA’s news, offers, and services. |
In all cases, user consent. Consent may be withdrawn at any time without affecting the lawfulness of processing based on consent before its withdrawal. |
Requests: For the time necessary to manage the requests received. Newsletters: Until the user requests deletion, in order to continue informing about news and activities that may be of interest. |
In the web forms, it is necessary for the user to complete the fields marked as “mandatory.” Failure to provide all required personal data may result in incomplete processing of the request.
The user must provide correct and up-to-date information. Otherwise, VALTORIA cannot guarantee proper processing for the intended purpose. The user guarantees and is liable for the accuracy, truthfulness, completeness, and currency of the data provided, as well as for any direct or indirect damage or harm that may arise as a result of breaching this obligation.
VALTORIA reserves the right to exclude any user who has provided false data, without prejudice to any other legal actions it may take.
Recipients
Personal data will not be shared with third parties, except in cases of legal obligation. Notwithstanding the above, data may be processed by entities outside the European Union, under secure and confidential conditions and in compliance with the relevant legal safeguards. More information may be requested by contacting: costumercare@valtoria.com
Exercise of Rights
At any time, the user may exercise their rights to access their personal data, request the correction of inaccurate data, and the deletion of data that are no longer needed. Users may also, under legally established conditions, object to the processing of their data for reasons related to their particular situation, as well as exercise the rights of restriction and portability, and where applicable, the right not to be subject to automated individual decision-making.
Requests should be sent to: costumercare@valtoria.com
If the user does not receive a satisfactory response and wishes to lodge a complaint or obtain further information about their rights, they may contact the relevant Supervisory Authority.
Security Measures
VALTORIA has implemented the necessary technical and organisational security measures to safeguard your personal data and prevent their alteration, loss, unauthorised processing and/or access, taking into account the state of the technology, the nature of the stored data, and the risks to which they are exposed—whether arising from human action or the physical or natural environment.